💰 Refund Policy
We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
1. Returns
You may return unused items within 30 days of delivery.
Items must be in their original condition, unworn, unwashed, and with all tags attached.
Please include proof of purchase or order confirmation.
2. Refunds
Once your return is received and inspected, your refund will be processed within 5–7 business days and credited to your original payment method.
3. Exchanges
We offer exchanges for different sizes or colours when stock is available. Please contact customer support before sending the item back.
4. Return Shipping
Return postage costs are the responsibility of the customer unless the item is defective or incorrect.
For return requests, email: nelmspathlvmbshs@hotmail.com